Shipping and Returns
Order Amount Kenco Store Pickup Standard Shipping 2-Day Shipping 1-Day Express Shipping
Up to $49.99 FREE $6.99 $24.99 $37.99
$50.00-$75.00 FREE FREE* $29.99 $38.99
$75.01-$100 FREE FREE* $31.99 $39.99
$100.01-$150.00 FREE FREE* $32.99 $40.99
$150.01-$200.00 FREE FREE* $33.99 $41.99
$200.01 and Over FREE FREE* $34.99 $42.99



Free/Standard Shipping:
December 16th at 12pm

2-Day Shipping: December 21st at 12pm

1-Day Express Shipping: December 22nd at 12pm

In-Store Pickup: December 23rd at 12pm to be picked up 12/24. Please note we will close at 4pm on Christmas Eve to give our employees time with their families.


*Free Shipping Exclusions: Due to size and weight, some items are ineligible for free shipping and carry a surcharge, including but not limited to boats, snowboards, and other large items. These items will have a note on the product page.


Please note: When standard shipping is selected, Kenco determines the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), UPS or FedEx. Shipping charges may be subject to sales tax depending on the tax laws of the state the order is being shipped to.


Orders Placed by 12 Noon (Eastern) Monday - Friday ship same day. Orders placed after noon will ship by the next business day.



Our products are guaranteed to be 100% satisfactory. Return anything that proves otherwise. We will replace it or refund your money, as you wish.


International Shipping
At this time we do not ship orders overseas


Return Policy:
If you need to return an item please pack it back up and send it to:
1000 Hurley Mountain Rd
Kingston, NY 12401

Please return your item in the same condition that you received it (still in the package with all of the tags) along with a copy of your packing slip or invoice.
Be sure to include a note that states whether you would like a refund or exchange for a different size or color.


Contact Info: Toll Free Phone Number: (800) 341-4103
Local Phone Number: (845) 340-0552
Fax Number: (845) 338-5045

Mailing Address:
The Work and Play Outfitter
1000 Hurley Mountain Rd.
Kingston, NY 12401


1000 Hurley mountain road kingston, NY 12401 (845) 340-NoSkype0552
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